Thank you for your interest in the SmartBus App. Here we inform you about the collection, processing and use of your personal data in the context of the App and the use of its Service. The Pilot Application is an implementation of the research project "Distributed Intelligence and Technology for Traffic and Mobility Management - DIT4TraM".

Data necessary for the use of the Application and the Service it provides. This data includes:Name, Email, Location, Total Number of Passengers per booking, Destination Stop, Departure Stop, Date of Booking - Departure.Your full name and email are transferred to us, depending on your choice, from the accounts you have with either Apple or Google.
If you contact us, we will collect your email address, your full name and anything you choose to include in your message.

The company "OSeven Single Member Private Company" with headquarters in Greece, in Halandri, Attica, 27B Haimantas Street, acts as the Data Controller for your personal data.

To provide you with the Transfer Service upon your request.
To contact you following your communication, based on our legitimate interests.
To meet our legal obligations.
To resolve technical issues, in accordance with our legitimate interests or at your request.
To improve the Transport Service, based on our legitimate interests.
To notify you via in-app notification or push notification, for your convenience.

We use services that process data on our behalf (e.g. delivery of emails). Each service provider is checked by us and guarantees an adequate level of data protection.
In the event of an accident, your data may be communicated to the Municipality of Glyfada and the insurance company responsible for the management of insurance claims.
In our app, we use Google Maps / Apple Maps (depending on the software provider) so that you can access interactive maps. We use this feature to show, for example, service areas on a map. Your location data is sent to Google/Apple anonymised. For more information on how Google processes the data, see at:https://myaccount.google.com/yourdata/maps?hl=elYou will find Google's personal data protection policy on this page:https://policies.google.com/privacy?hl=el
For more information about how Apple processes data, see:https://gspe21-ssl.ls.apple.com/html/attribution-221.html. You will find Apple's personal data protection policy on this page:https://www.apple.com/legal/privacy/en-ww/
Your personal data is always stored within the European Union on Microsoft cloud servers (Azure). The Company acts as the processor for your data.
Your data is transmitted anonymously or as statistics to the project partners.
All of the above companies, as well as our staff and their associates are bound by confidentiality obligations.
Your data may also be transferred to administrative or judicial authorities, at their legitimate request.

We will keep your data until the moment of deletion of your account.
If required by civil, criminal, insurance legislation in specific cases, we will retain your data for the necessary period of time to process any claims.
After the end of the retention period, we will anonymise your data in an irreversible way, ensuring that the data can no longer be linked to any natural person.

You can ask us:

To further inform you about how we process your data.
Provide you with a copy of the personal data we hold about you.
Correct certain data if it is incorrect.
To delete your data.
Stop processing your data.
Limit their processing to certain uses.
Send your data to another company or entity by reasonable means.
If decisions that concern or significantly affect you and are based on your personal data are based on automated processing, they should be taken by natural persons and not only by computers. You also have the right in this case to express your opinion and to challenge the decision.
Withdraw your consent if you have given it to us.

Send us an e-mail to: dpo@oseven.io

We will reply within 30 days of receiving your request.

If you believe that your personal data protection has been violated, you can file a complaint with the national data protection authority(www.dpa.gr).

Tap on the three lines icon on the top right corner of the screen to navigate to the “My account” page.

Tap on the “Delete Account” button on the bottom of the screen.

Finally, confirm your account deletion.

If you cannot access the app, send a deletion account request at the following email address: dit4tram@oseven.io

PRIVACY NOTE

What data do we collect about you?

Who is the Data Controller for your data?

For what purpose and on what legal basis do we process your personal data?

To whom is your data transmitted and who else processes it?

For how long?

What rights do you have?

How can you exercise your rights?

How can you delete your account?